Our leadership programmes are designed to integrate all aspects of effective leadership, starting with self-leadership and then to collaborative competencies (Lead Others) and …culminating in business skills (Lead Business).

Managing the quality of our Learning interventions

At Growth-Link we are committed to render the best possible service to our customers and learners, and the various stakeholders. As a service provider, Growth-Link, therefore, subscribes to our Total Quality Management (TQM) policy. This simply means that every aspect of the service rendered is of the highest quality.
This approach necessitates an analysis and quality evaluation of every facet of the service rendered, ranging from administrative matters to facilitation and assessment. In practice, this means that:
  • Our learning material is:
    • Designed and developed following a best practice development process.
    • Moderated.
    • Registered with the applicable ETQA.
    • Reviewed annually and updated in terms of latest research and best practice.
  • Our facilitators are:
    • Screened and recruited through an interview, mock facilitation session, and co-facilitation.
    • Performance managed based on administrative compliance, learner and customer satisfaction, quality of assessments and learner competence rate.
    • Matched with clients and projects based on organisational culture, their subject matter expertise and industry experience.
  • Our assessors are:
    • Experienced in learning and development (management and/or facilitation).
    • Registered as per ETQA requirements.
    • Subject matter experts in area of registration.
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