Jakes van der Sandt, the HRD Superintendent from Marula stated that, “One could clearly see a mental and emotional growth in the learners over the 7 weeks of the course. It was impressive to see their metamorphosis from wide-eyed children to confident young adults in such a short period of time.”
Thanks to Growth-Link’s ability to blend different programme elements with one another, we can craft sustainable, adaptable and scalable solutions to fit any community, challenge or business opportunity.
“We can add modules, change them, shift them around and remove them, allowing for greater flexibility depending on our client’s needs,” concludes Keyser. “The goal is to provide a programme that is of benefit to everyone and our expertise allows us to connect with an organisation or community to develop a programme that’s rich and sustainable.”
ABI Spaza Training
In 2009, Growth-Link Integrated Solutions worked with Amalgamated Beverage Industries (ABI), the soft drink division of South African Breweries (SAB), to develop the SETA and South African Qualifications Authority (SAGA) recognised course entitled: Growing My Business. ABI felt that it was important to create a training programme to ensure that spaza shops were better equipped to handle an increasingly challenging market and significant threats to their survival.
They contacted Growth-Link and asked them to develop a sustainable home and spaza business course that would educate attendees on business continuity, financial viability, improved business management, effective marketing, merchandising and inventory management. The result was the Growing My Business programme which went out to a number of areas across South Africa including Tlabane, Richards Bay and Kathlehong.
Those who completed the three-day course received a certificate of attendance which is then followed by a certificate of competence once they have participated in an evaluation module that asks them to show practical application of the concepts they were taught in the workshop.
Growing My Business has been an unprecedented success, providing basic business management and financial skills to more than 3 900 delegates since its inception, receiving an average rating of 98.6%, and impacting the lives of nearly 20, 000 people.
An ABI Volume Performance study found that those spaza owners who had received training out-performed those who had not, proving the value of their course and showing a clear return on investment. This was backed up by Growth-Link research that found 95.2% of spaza owners increased their business skills, 69.8% found their customer relations had improved, 11.1% of owners were able to employ one more person and 98.4% had seen a notable sales increase as a result of the training.
Growth-Link Integrated Solutions has delivered exclusive and integrated supervisory, management and leadership learning solutions across a variety of industries for more than ten years. Our product line consists of NQF Level 2-5 programmes and 60% of the programme delivery has been in the mining sector.
As a result of our proven competencies and track record the Mining Qualifications Authority gave us approval to offer Basic Generic Supervisory Skills (NQF Level 2) and Intermediate Generic Management Skills (NQF Level 3). These saw a competency rate of more than 80% of the learners who submitted to companies such as Xstrata Coal, Optimum Coal, Marula Platinum, Anglo Gold Ashanti and BHP Billiton.
Comparative studies were undertaken to explore the factors contributing to the success rate in some instances and the low workplace submission and learner competency in others. It was found that although good unit standard-based learning and assessment material are essential in order for learners to be found competent, it is the quality of services before, during and after training that impacts the workplace application.
Growth-Link has subsequently developed a holistic delivery model designed to address these issues and includes elements such as:
Placing learners on the correct skills programme
Assisting clients to line management commitment and operational support
Executing results driven projects and integrated assessment
Providing feedback to human resource practitioners, line managers and learners
Documenting lessons learned and best practices